Frequently Asked Questions

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80 FAQs matched your search criteria.
  1. Add a co-teacher to a class team
  2. Adding Key Vocabulary Terms to a Learning Bite
  3. Change how your messages get organised with Focused Inbox in Outlook
  4. Choose which team to create (more details on team types for education)
  5. Compass Overview for Parents
  6. Create student project groups (channels) in Microsoft Teams
  7. Delete a class in Microsoft Teams
  8. Delete a conversation thread in your class
  9. Download Compass Parent Guide (Printable)
  10. End of Year or Semester Roll-Over Processes - Video Guides
  11. Find your class team’s settings in Microsoft Teams
  12. Fix for OneDrive high CPU issue
  13. Guide on how to get started with using OneDrive
  14. How can I move or change the subject area for an existing Learning Bite
  15. How can I reset a lost or forgetten TC account password?
  16. How do I access my old OneDrive since the upgrade?
  17. How do I change my TC account password?
  18. How do I get the latest version of Microsoft Office?
  19. How do parents reset or obtain a Compass password or login?
  20. How does Printing and Photocopying work at TC?
  21. How to access and login to your ILP?
  22. How to add a shared mailbox on the Outlook Mobile App
  23. How to change Call Routing for your Extension
  24. How to change your voice mail PIN
  25. How to Contact TC Staff using Compass?
  26. How to create a new Learning Bite
  27. How to Create a OneNote Class Notebook
  28. How to Create an Online\Synced OneNote Workbook and Migrate Content
  29. How to enable Alerts in SharePoint
  30. How to find the EduMail Webmail website
  31. How to fix the Error: "We're sorry--we've run into an issue" or when your Profile Picture is outdated
  32. How to include Learning Tasks in Reports
  33. How to Insert online videos into OneNote 2016 for Windows
  34. How to link a Google Classroom directly to a Learning Bite
  35. How to link a MyEd Quest directly to a Learning Bite
  36. How to Link/Attach AUSVELS to a Learning Bite
  37. How to make a 3-way conference call using the Cisco SPA525G Handset
  38. How to open and use a shared mailbox in Outlook on the Web
  39. How to put a call on hold using the Cisco SPA525G Handset
  40. How to Reactivate a School-Provided Windows License Key when working off-site for more than 180-days
  41. How to Register a BYOD Device using the Self-Service Portal
  42. How to Switch Users on a BYO Computer setup by I.T Services
  43. How to transfer a phone call using the Cisco SPA525G Handset
  44. I am having trouble watching videos on this website
  45. ICT Acceptable Use Agreement
  46. Information on the DET Teacher and Principal Notebook Program
  47. Introduction to Microsoft Teams for Education
  48. Joining Teams Meetings or Live Events as a guest user
  49. Mute a single student in a class for Microsoft Teams
  50. Navigating the TC Job Management System - Accessing the Knowledge Base
  51. Navigating the TC Job Management System - Creating a New Service Request
  52. Navigating the TC Services Portal - How to get to the TC Online OneDrive
  53. Navigating the TC Services Portal - How to login to the Self-Service Website
  54. Navigating the TC Services Portal - Navigating around the TC Self-Service Website
  55. Notify the entire class and post announcements in Microsoft Teams
  56. Office 2016 for Mac Basic Training Guides
  57. Overview of Steps to Choosing your BYO Computer @ TC
  58. Part 1 - Getting Started with OneNote
  59. Part 2 - Enhanced Productivity with OneNote
  60. Part 3 - Getting the most out of OneNote
  61. Quick Overview on the components of OneNote Class Notebook for Teachers
  62. Remove a co-teacher from a class team
  63. Remove a student from a class team
  64. Set up your TC Email in Android email app
  65. Set up your TC Email in Mail app for Windows 10 (Mobile or Tablet)
  66. Set up your TC Email in the iPhone or iPad Mail app
  67. Setting up your voice mailbox greeting messages
  68. Setup Email Forwarding in Office 365
  69. Share files and folders in OneDrive for Business
  70. Telephone System Introduction Guide (Video)
  71. Upload files and folders in OneDrive for Business
  72. Using Digital Technologies to Support Learning and Teaching
  73. Using OneDrive @ TC - Basic Features of OneDrive Online
  74. Using the Conversation tab in Microsoft Teams
  75. Using the OneNote Class Notebook Fix Permissions Tool
  76. What is Office Delve?
  77. What is OneDrive for Business?
  78. What types of Embed content can I insert into OneNote
  79. Where can I find more information or requirements for the BYOD program @ TC?
  80. Why do dates display in the American format of MM/DD/YYYY?
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