Frequently Asked Question
Fix for OneDrive high CPU issue
Last Updated 7 years ago
If your OneDrive sync client seems to be constantly running at a higher than expected CPU (anything above 10%), then this fix may help.
After following these steps the CPU utilisation should settled down after 10-15mins or once the server-client compare process finishes.
To confirm OneDrive is eating your CPU time, press CTRL + SHIFT + ESC. On the ‘Process’ tab sort the ‘CPU’ column to show the largest number at the top. If you see OneDrive up at the top most of the time, then it probably needs this reset. It should be pretty much on 0% once all your data is synced with the server.
All your account settings and files will remain in tact. Make sure you have installed the latest version before following these steps (https://onedrive.live.com/about/en-us/download/).
After following these steps the CPU utilisation should settled down after 10-15mins or once the server-client compare process finishes.
To confirm OneDrive is eating your CPU time, press CTRL + SHIFT + ESC. On the ‘Process’ tab sort the ‘CPU’ column to show the largest number at the top. If you see OneDrive up at the top most of the time, then it probably needs this reset. It should be pretty much on 0% once all your data is synced with the server.
All your account settings and files will remain in tact. Make sure you have installed the latest version before following these steps (https://onedrive.live.com/about/en-us/download/).
- Press the Windows Key + R to open the Run Window.
- In the Run Window enter the following:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset - Click OK. The OneDrive system tray icon on the desktop should disappear and re-appear after a minute or two.
- If the OneDrive system tray icon does not re-appear after a few minutes, do the following. In the Run Window Enter:
%localappdata%\Microsoft\OneDrive\onedrive.exe