Frequently Asked Question

If you are finding that you are missing important email and the emails are finding there way into the Other tab; this tech tip explains how to prioritise senders:

1. From your Inbox, select the Focused or Other tab, and then right-click the message you want to move.
   
2. To permanently remember priority senders; navigate to the Other tab inside Inbox, right-click the email and select Always Move to Focused to set all future messages from the sender to be delivered to the Focused tab.