Frequently Asked Questions

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74 FAQs matched your search criteria.
  1. Add a co-teacher to a class team
  2. Adding Key Vocabulary Terms to a Learning Bite
  3. Adobe Creative Cloud - Guide on what each software app is and their purpose
  4. Change how your messages get organised with Focused Inbox in Outlook
  5. Choose which team to create (more details on team types for education)
  6. Compass Overview for Parents
  7. Create student project groups (channels) in Microsoft Teams
  8. Delete a class in Microsoft Teams
  9. Delete a conversation thread in your class
  10. Download Compass Parent Guide (Printable)
  11. End of Year or Semester Roll-Over Processes - Video Guides
  12. Find your class team’s settings in Microsoft Teams
  13. Fix for OneDrive high CPU issue
  14. Guide on how to get started with using OneDrive
  15. Guide to Navigating the menu's in Compass Parent Portal
  16. How can I move or change the subject area for an existing Learning Bite
  17. How can I provide Consent for Excursions or Make a Payment through Compass?
  18. How can I reset a lost or forgetten TC account password?
  19. How do I access my old OneDrive since the upgrade?
  20. How do I access my Payslips or Group Certificate for Central Payroll Staff
  21. How do I change my EduMail Password
  22. How do I get the latest version of Microsoft Office?
  23. How do I make a booking for Parent / Student / Teacher Meetings?
  24. How do parents reset or obtain a Compass password or login?
  25. How to access and login to your ILP?
  26. How to add a shared mailbox on the Outlook Mobile App
  27. How to Approve an Absence or Late Arrival to School?
  28. How to change Call Routing for your Extension
  29. How to Contact TC Staff using Compass?
  30. How to create a new Learning Bite
  31. How to Create a OneNote Class Notebook
  32. How to Create an Online\Synced OneNote Workbook and Migrate Content
  33. How to enable Alerts in SharePoint
  34. How to find Learning Tasks and student class work assigned to your Child/ren?
  35. How to find the EduMail Webmail website
  36. How to fix the Error: "We're sorry--we've run into an issue" or when your Profile Picture is outdated
  37. How to include Learning Tasks in Reports
  38. How to Insert online videos into OneNote 2016 for Windows
  39. How to link a Google Classroom directly to a Learning Bite
  40. How to link a MyEd Quest directly to a Learning Bite
  41. How to link your Learning Mentor in your ILP?
  42. How to Link/Attach AUSVELS to a Learning Bite
  43. How to open and use a shared mailbox in Outlook on the Web
  44. How to Register a BYOD Device using the Self-Service Portal
  45. I am having trouble watching videos on this website
  46. Introduction to Microsoft Teams for Education
  47. Joining Teams Meetings or Live Events as a guest user
  48. Mute a single student in a class for Microsoft Teams
  49. Navigating the TC Job Management System - Accessing the Knowledge Base
  50. Navigating the TC Job Management System - Creating a New Service Request
  51. Navigating the TC Services Portal - Getting to the Job Management System
  52. Notify the entire class and post announcements in Microsoft Teams
  53. Office 2016 for Mac Basic Training Guides
  54. Quick Overview on the components of OneNote Class Notebook for Teachers
  55. Remove a co-teacher from a class team
  56. Remove a student from a class team
  57. Set up OneDrive for Business on your phone or tablet
  58. Set up your TC Email in Android email app
  59. Set up your TC Email in Mail app for Windows 10 (Mobile or Tablet)
  60. Set up your TC Email in the iPhone or iPad Mail app
  61. Setup Email Forwarding in Office 365
  62. Share files and folders in OneDrive for Business
  63. Software Resources for Staff - OneNote & Microsoft Teams
  64. Upload files and folders in OneDrive for Business
  65. Using Digital Technologies to Support Learning and Teaching
  66. Using Office Mix in education and your classroom
  67. Using OneDrive @ TC - Basic Features of OneDrive Online
  68. Using the Conversation tab in Microsoft Teams
  69. Using the OneNote Class Notebook Fix Permissions Tool
  70. What is Office Delve?
  71. What is OneDrive for Business?
  72. What types of Embed content can I insert into OneNote
  73. Where can I find information and resources about DET Employment Conditions
  74. Why do dates display in the American format of MM/DD/YYYY?
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